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Impersonation Back to Insights

Beware of Impersonators

Fraudsters pose as recovery firms, law enforcement, or support agents to extract more fees or data.

Top red flags

  • They contact you first and reference details from your original loss.
  • Up‑front fees or crypto‑only invoices for “investigations” or “tax”.
  • Unverifiable identity: free webmail, no physical address, or mismatched domains.
  • Urgency pressure: “act today or funds are gone”.

Do this instead

  1. Pause. Do not pay new fees or share 2FA/backup codes.
  2. Verify. Cross‑check names and email domains on our Contact page.
  3. Centralize evidence. Move chats to an email thread you control and save transcripts/screens.
  4. Document. Add sender domains/handles to your case notes and timeline.

Evidence checklist

  • Emails (headers if possible) and DM screenshots.
  • Invoices, crypto addresses, and payment requests.
  • Phone numbers, call logs, and any voice messages.
  • Claims of “official” status (badges/IDs) for review.
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