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Disputes Back to Knowledge

Chargeback Myths & Facts

Chargebacks and bank disputes are specific tools. Knowing what they can—and cannot—do improves your odds.

Myths

  • “All crypto losses are refundable.”
  • “Banks can force brokers to pay back immediately.”
  • “Any proof of scam guarantees a win.”

Facts

  • Decisions rely on card/network rules and evidence quality.
  • Timelines and rights vary by method (card, wire, ACH).
  • Clear, chronological exhibits matter more than volume.

How to frame your dispute

  1. Stick to facts: who, what, when, amounts, references.
  2. Explain misrepresentation or unauthorized elements without speculation.
  3. Provide a timeline and exhibit list; request a formal review.

Need help applying this?

Open a case and we’ll tailor the steps to your situation.