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Safety Back to Knowledge

Domain & Email Authenticity Checks

Simple checks help you avoid look‑alike domains and spoofed emails without becoming an expert.

Domain sanity checks

  • Type the domain manually; beware search‑ad traps.
  • Look for typosquatting or extra words (support‑, help‑, dash variants).
  • Check the SSL certificate details in your browser.

Email basics

  • Verify the From address domain (not just display name).
  • Hover links; avoid downloading unexpected attachments.
  • When in doubt, reply via an address you find on the official contact page.

If something’s off

  1. Don’t click—capture a screenshot of headers/content.
  2. Start a case evidence folder.
  3. Rotate credentials and enable app‑based 2FA.

Need help applying this?

Open a case and we’ll tailor the steps to your situation.