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Exchange Safety Checklist

If you use custodial services, verify who holds the keys, what controls exist, and how to exit cleanly.

Before depositing

  • Confirm the legal operator and where it’s domiciled.
  • Check withdrawal limits, cool‑offs, and verification requirements.
  • Know the off‑ramp to your bank and expected timelines.

While using

  • Enable app‑based 2FA and withdrawal whitelists if available.
  • Review device/session lists and revoke unknown ones.
  • Keep a local export of balances and history monthly.

If something feels off

  • Attempt a small withdrawal; document any blocker or error.
  • Capture screenshots and open a ticket in‑app; note case numbers.
  • Begin your evidence pack.

Need help applying this?

Open a case and we’ll tailor the steps to your situation.