Refunds Direct logo Refunds Direct
Evidence Back to Trackers

Evidence Pack Checklist

Collect once, name consistently, and reuse across reports and disputes.

Folder structure (example)

/Evidence/
  01_Timeline/
  02_Payments/
  03_Wallet_Trace/
  04_Comms/
  05_Contracts_Terms/
  06_Screenshots/
  99_Appendix/

File naming conventions

  • YYYY‑MM‑DD_event (e.g., 2025-08-24_deposit-1.pdf)
  • Prefix by category: pay_, tx_, chat_, ss_ (screenshot)
  • One fact per file when possible; avoid bloated multi-topic PDFs.

Timeline essentials

  • Dates/times, amounts, counterparties, and channels used.
  • Proof of attempts to withdraw or cancel.
  • Any promises or threats captured verbatim.

Screenshots that matter

  • Full window with URL, clock, and status bar where possible.
  • Wallet/exchange histories showing tx IDs and addresses.
  • Settings pages showing account ownership (redact unrelated PII).

Use these templates with your case

Organize evidence and send stronger reports—no external links.