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Testimonials & case stories

Read experiences from clients in different scenarios. Every case is unique—results depend on timing, evidence, platforms, and policies.

Highlights

All stories (page 4 of 4)

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L.H. • SE 2024-02

Marketplace / escrow fraud

Approx. impact: USD 23,220

I lost a significant amount to a fraudulent marketplace listing. Refunds Direct compiled a persuasive evidence package, engaged the payment provider and negotiated a partial refund. They were transparent and supportive throughout.

Outcome (client‑reported): Partial recovery via merchant negotiation and payment provider action.
M.K. • AE 2024-03

Job / recruitment scam

Approx. impact: USD 17,921

A fake recruiter convinced me to wire funds. Refunds Direct worked with my bank and the receiving institutions to trace and recover funds. Their persistence paid off and I got most of my money back.

Outcome (client‑reported): Majority recovered through banking channels; client received funds net of commission.
N.N. • AU 2024-04

Job / recruitment scam

Approx. impact: USD 8,424

I was initially unsure about paying an assessment fee, but Refunds Direct's work led to a successful chargeback and recovery of most funds. They communicated clearly and helped me understand the process.

Outcome (client‑reported): Successful chargeback; significant recovery returned to client after fees.
O.Q. • NO 2024-05

Job / recruitment scam

Approx. impact: USD 24,852

A complex recruitment scam cost me a lot. Refunds Direct coordinated with multiple banks, produced a strong evidence pack and recovered a large portion of the funds. They were professional and effective.

Outcome (client‑reported): Substantial recovery via coordinated bank and merchant actions; client received funds less agreed fees.
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These stories reflect individual experiences. Refund outcomes are not guaranteed.